Commercial Sales Terms & Conditions
1. All Sales Final (No Returns or Exchanges) Due to the seasonal nature of holiday greenery, decor, and commercial product runs, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been submitted and processed.
2. Order Minimums & Packaging Products are sold in fixed case-pack quantities (e.g., Packs of 2, 4, or 6) or single-unit commercial shipments as noted on each product page. Direct checkout orders require a $400 minimum purchase.
3. Shipping & Lead Times Delivery timeframes depend on seasonal warehouse schedules:
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Pre-Season / Offseason Orders (Prior to Oct 15): Please allow up to 3 weeks for order processing, freight dispatch, and delivery.
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Peak Season Orders (Oct 15 – Dec 15): Standard delivery typically arrives within 5–10 business days. All deliveries are curbside, loading dock, or front-door drop-shipments. Offloading, unpacking, and interior placement are the responsibility of the receiving property team.
4. Damaged or Defective Items Please inspect all master boxes upon arrival. Claims for transit damage or manufacturing defects must be reported to concierge@bloompop.com within 48 hours of delivery with photos of the damaged item and outer packaging. Approved claims will be replaced or credited at Bloompop's discretion.
